Infineum Sustainability Report 2023

02

About Infineum

Infineum, a specialty chemicals company, was established in January 1999 as a joint venture between ExxonMobil and Shell, bringing together their respective additive divisions to become a world leader in the formulation, manufacture and marketing of additives for the fuel and lubricant industry.

Infineum’s technology is often hidden in plain sight, enhancing hardware performance, efficiency and durability in many of the world’s most critical mechanical, industrial and transportation applications.

Our fundamental technical competencies encompassing detergency, dispersancy, surface chemistry, flow improvement and wax modification enable fuels and lubricants to deliver superior fuel economy, reduced emissions, and minimised waste through extended oil drain intervals and prolonged engine life.

Our fuel and lubricant additives are sold in more than 90 countries worldwide. Additionally, our emerging portfolio of specialty chemical additives continues to expand across a variety of segments.

With headquarters in the UK, we have worldwide production facilities and sales representation in more than 70 countries and strategically located business and technology centres in China, Singapore, the UK, the USA and Japan.

Find out more about us

Corporate governance

Good corporate governance is essential to ensuring that Infineum remains a well-managed and profitable company. Our Board of Directors and Corporate Leadership Team are responsible for setting long-term strategies and goals, and for ensuring their implementation.

Meet our Corporate Leadership team

An executive management oversight committee ensures risk management processes are in place, properly communicated, and are working satisfactorily across the organisation. This team, along with our Board of Directors, also reviews the major corporate risks that can significantly impact our reputation, operations and profitability.

Working with line management, the team ensures that mitigation plans and resources are prioritised, and corrective actions are taken as required. Our risks and controls framework provides a rigorous approach towards managing the risks we face in our business. It is backed by independent validation, provided by internal audits, external audits, and the internal audit subcommittee of the Infineum Board of Directors.

Our value chain partners

Our market leading solutions are the result of years of meticulous development built on our leading research and development capabilities.

In fact, our technology excellence is backed by more than 1,900 global patents and a highly skilled and engaged workforce of around 2,000 people across culturally and geographically diverse teams. We adhere to proven and reliable processes throughout our operations, from product development through to end delivery, that are designed to ensure consistent product quality and supply reliability.

With a network of over 3,000 global suppliers, Infineum has robust supply chains established on the foundation of long-term and strategic partnerships. We also work closely with over 20 external manufacturers, or toll blenders, who market and distribute our products directly to our customers. These partners are spread across several global sites, ranging from small plants to larger, more strategic sites producing multiple products.

As a strategic collaborator to many Original Equipment Manufacturers (OEMs) in the transportation sector and through a leading role in industry groups, Infineum has been instrumental in the definition and evolution of many new specifications that have driven, and will continue to drive, improvements in lubricant performance, including lower in-use emissions.

We pride ourselves on our strong and collaborative customer relationships and continually work to develop the appropriate capabilities and resources to help them in achieving their business and technical goals. By working together with our customers, OEMs and industry partners, we are enabling the advancement of low-emission vehicle technologies and supporting the electrification of mobility. We expect this collaboration to continue, as emissions legislation and performance standards become increasingly ambitious.

Discover our strategic vision

Business ethics

Infineum’s culture is built on strong ethical values. In everything we do, we pride ourselves on maintaining safe systems and supply chains, building lasting and responsible relationships with our partners, suppliers, and customers, and creating a sound and resilient organisation for the future.

We believe our reputation is a priceless company asset and uphold it by always choosing the course of highest integrity, even where the law is permissive.

This includes support for the principles of international organisations with respect to bribery and corruption, business probity and ethical standards.

Our internal audit function reviews our Management Systems to ensure Code of Conduct compliance.

All relevant colleagues and contractors receive comprehensive training on Infineum’s core policies and associated behaviours, including role-based mandatory training on business ethics.

We are committed to fostering an environment where open and honest communication is the norm and encourage all colleagues to approach their leaders, the management team or relevant functional representatives if they believe violations of laws, regulations or the Infineum code of conduct may have occurred.

Business ethics

Additionally, we have a global reporting hotline operated by a third-party, available in multiple languages.

This hotline is available via our intranet home page and can be accessed by both colleagues and contractors to anonymously report incidents or concerns, including discrimination or harassment.

We ensure that all reported cases are thoroughly investigated. In 2024, we received 4 reports of discrimination or harassment, all which were promptly and thoroughly investigated.

To further reinforce our commitment to a safe and respectful workplace, we launched a new compulsory anti-harassment training for all colleagues.

This training covers what harassment is, when it can occur and how to respond and report it. These efforts help ensure that Infineum remains a safe place to work, reinforce our commitment to ethical conduct and empower colleagues to report potential violations of the law, regulations or Code of Conduct.

Read our Supplier Code of Conduct